Privacy Policy

Last Updated: October 21, 2025

BODAGALA ENTERPRISES PRIVATE LIMITED (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy details how we collect, use, disclose, and safeguard your personal information when you visit our website, https://bodagalahandlooms.com/.

1. INFORMATION WE COLLECT

We collect information that you provide to us directly and information that is collected automatically.

• Personally Identifiable Information (PII): We collect PII when you voluntarily provide it to us. This includes your name, billing address, shipping address, email address, and phone number when you place an order or create an account.

• Payment Data: We do not store your full credit/debit card details. All payments are processed securely by our third-party payment gateway partners.

• Derivative Data (Cookies): Our site uses cookies to enhance your experience. Cookies are small files that a site transfers to your computer’s hard drive through your web browser (if you allow) that enable the site’s systems to recognize your browser and capture and remember certain information (like items in your shopping cart).

2. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including:

• To process and fulfill your orders, including managing payments, shipping, and returns.

• To communicate with you regarding your order, or inquiries, and for customer support.

• To improve our website, product offerings, and customer service.

• To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.

• To prevent fraudulent transactions and enhance the security of our Site.

• To send you marketing and promotional communications, which you can opt-out of at any time.

3. INFORMATION SHARING & DISCLOSURE

We do not sell, trade, or otherwise transfer your PII to outside parties unless we provide you with advance notice. This does not include:

• Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., courier partners, payment gateways), so long as those parties agree to keep this information confidential.

• Legal Requirements: We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

4. DATA SECURITY

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

5. DATA RETENTION

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy and to comply with our legal, accounting, or reporting requirements.

6. YOUR RIGHTS

You have the right to:

• Opt-out of receiving marketing communications from us.

• Request access to the personal information we hold about you.

• Request correction or deletion of your personal information (subject to legal and contractual restrictions).

7. THIRD-PARTY LINKS

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

8. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

9. CONTACT US

If you have any questions about this Privacy Policy, please contact us:
BODAGALA ENTERPRISES PRIVATE LIMITED
Shop No: 2, 1st Floor, H.No 5-94/2, Plot No: 396, Golden Temple Rd, Secretariat Colony, Hyderabad, Telangana 500089, India
Email: support@bodagalahandlooms.com
Phone: +91 90005 78014